The Place of Secretarial Education in Tertiary Institutions in Kaduna State, Nigeria, for Future Office 2020

Abstract

A research conducted by the International Association of Administrative professionals reveals that the Future Office 2020 will be characterized with highly advanced office technology and information system that requires expertise and advanced technological skills. The administrative and technological advancement will transform the workplace and will place high premium on technical abilities and interpersonal skills of professional secretaries. Ironically, the more advanced office technology becomes, the more confidential secretaries' interpersonal skills, knowledge and competence are showcased. The paper examined the place of secretarial option of business education programme in tertiary institutions in Kaduna State for future office 2020. Two research questions were raised and two hypotheses were postulated for the study. The descriptive research design of the survey type was used for the study. A self-structured questionnaire was used to elicit responses from the respondents.